What should I do when the Keypad not responding to the Remote Control key fob?

First, check the following:

  1. Batteries isolation tabs on the keypad and remote control have been removed.
  2. Batteries in both the keypad and remote control are not flat.
  3. Remote Control is within effective wireless range of the keypad.

If the above steps do not work, you may need to re-link the remote control to the keypad:

  1. Enter Programming mode by pressing the Programme button followed by swiping a contactless tag or entering your PIN code. The keypad will play a melody to indicate success.

    ka_user_pin_code_reset_1 ka_test_mode_2 ka_test_mode_3

  2. Press the ‘Disarm’ button on the remote control, and the keypad will play a melody to indicate success.

    ka_programming_mode_31 ka_programming_mode_50

  3. Press the programme button again to exit Programming Mode.

    ka_user_pin_code_reset_1