The Siren is not sounding the alarm when the keypad alarm is triggered in the home. The LED indicators on the Siren are flashing, so I know that there is still battery power. What could be wrong?

The Siren could be in Service mode.

  1. Check to see if the Siren is in Service mode. First, enter Test mode on the keypad by pressing the disarm button on the keypad, followed by swiping a contactless tag or entering your PIN code. The keypad will respond by playing a melody.

    ka_maintenance_2 ka_maintenance_2  

  2. Now press the number 8 on the Keypad. If the Siren does not respond, it means that it is still in Service mode.

    ka_maintenance_22

  3. Now press number 9 on the Keypad. The siren will produce 1 long beep followed by 2 short beeps to confirm that it is now in Operating mode. Press the disarm button again on the keypad to exit Test mode. The keypad will play a melody once again to confirm.

     siren_operating_mode_keypad_3

 

If the above does not work, the Siren has not been linked to the Keypad.

  1. Remove the battery cover on the rear of the Siren and locate the row of dip switches. Ensure that dip switch 5 is set to the OFF position as shown in the diagram.

    ka_maintenance_28 bss_control_panel

  2. Enter Programming mode by pressing the Programme button followed by swiping a contactless tag or entering your PIN code. The keypad will play a melody to indicate success.

    ka_user_pin_code_reset_1 ka_test_mode_2 ka_programming_mode_3

  3. Locate the Learn button on the back of the Siren as shown in the diagram. Press and hold the Learn button for 5 seconds until the Siren emits a short beep and the indicator LEDs start flashing.

    ka_programming_mode_38

  4. Within 30 seconds, press the ‘Arm’ button on the keypad. The Siren will produce 2 short beeps to confirm that it is now linked to the Keypad.

    ka_programming_mode_39 ka_programming_mode_40

  5. Press the Programme button on the keypad once more to exit Programming mode. The keypad will play a melody to indicate success.

     ka_user_pin_code_reset_1 ka_programming_mode_3